Terms of Service

• "Company," "we," "us," or "our" refers to Loop Energy Limited, a trading company incorporated in Kenya in 2018, with operations in Dubai, UAE.
• "Services" refers to all commodity trading, sourcing, logistics, and advisory services provided by Loop Energy Limited.
• "Website" refers to https://loopenergy.netlify.app and all associated pages and content.
• "Client," "you," or "your" refers to any business, entity, or authorized representative accessing our website or services.
• "Products" refers to refined petroleum products, precious metals, minerals, and related commodities we trade.

2.1 Permitted Use

You may use our website for legitimate business purposes, including:

• Researching commodity trading services
• Submitting inquiries for products or services
• Accessing information about our company and operations
• Contacting our offices for business inquiries

2.2 Prohibited Use

You agree NOT to:

• Use the website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or networks
• Scrape, copy, or reproduce website content without written permission
• Transmit viruses, malware, or any malicious code
• Impersonate Loop Energy Limited or falsely claim affiliation with our company
• Use automated systems (bots, scrapers) to access the website without consent

3.1 Quotations and Offers

All product information, prices, and specifications displayed on our website are for informational purposes only and do not constitute a binding offer. Formal quotations and contracts are subject to:

• Verification of client credentials and creditworthiness
• Availability of products from our suppliers
• Market conditions and pricing at the time of contract execution
• Compliance with applicable regulations (EPRA, international trade laws)

3.2 Contract Formation

A legally binding contract is formed only when:

• We issue a formal written quotation or Proforma Invoice
• You provide written acceptance of the quotation
• Both parties execute a written Sales Purchase Agreement (SPA)
• Payment terms and delivery conditions are mutually agreed upon

3.3 Product Quality and Specifications

We commit to supplying products that meet the specifications outlined in our contracts. However:

• Product specifications are subject to industry-standard tolerances
• Independent laboratory testing may be required at buyer's expense
• Claims for quality disputes must be made within timeframes specified in the contract

4.1 Pricing

Commodity prices are subject to market fluctuations. Prices displayed on our website are estimates and may change without notice. Final pricing is confirmed in written contracts only.

4.2 Payment Terms

Payment terms are negotiated on a case-by-case basis and may include:

• Letter of Credit (LC) - SBLC, DLC, or Transferable LC
• Bank Guarantee (BG)
• Advance payment or deposit (for established clients)
• Escrow arrangements (for certain transactions)

4.3 Late Payments

Late payments may incur interest charges and suspension of services as outlined in individual contracts.

We offer both FOB (Free on Board) and CIF (Cost, Insurance, and Freight) delivery terms. Specific terms will be outlined in individual contracts.

• FOB: Risk transfers to buyer upon loading at the origin port
• CIF: Loop Energy arranges shipping and insurance to the destination port
• Delivery timelines are estimates and subject to force majeure events
• Logistics delays due to customs, weather, or geopolitical issues are not our responsibility

All content on this website, including text, logos, images, graphics, and design, is the intellectual property of Loop Energy Limited and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

7.1 Website Use

Our website is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses.

7.2 Trading Services

To the maximum extent permitted by law, Loop Energy Limited shall not be liable for:

• Indirect, consequential, or incidental damages arising from commodity trades
• Market fluctuations or price changes beyond our control
• Delays or failures caused by third parties (suppliers, carriers, customs)
• Force majeure events (wars, natural disasters, pandemics, government actions)

8.1 Governing Law

These Terms and any disputes arising from them shall be governed by the laws of Kenya for Kenya-based transactions and the laws of the United Arab Emirates for Dubai-based transactions, unless otherwise specified in individual contracts.

8.2 Dispute Resolution

In the event of a dispute, the parties agree to:

1. Negotiation: Attempt to resolve the dispute through good-faith negotiations
2. Mediation: If negotiation fails, submit to mediation by a mutually agreed mediator
3. Arbitration: If mediation fails, the dispute shall be referred to binding arbitration under the Nairobi Centre for International Arbitration (NCIA) or Dubai International Arbitration Centre (DIAC), as specified in the contract

The arbitration shall be conducted in English, and the decision of the arbitrator(s) shall be final and binding on both parties.

We reserve the right to:

• Suspend or terminate your access to our website for violation of these Terms
• Refuse service to any client for any reason, subject to applicable laws
• Modify or discontinue any part of our website or services without notice

Existing contracts will be honored unless terminated for material breach by either party.

Your use of our website and services is subject to our Privacy Policy. We collect and process personal information in compliance with the Kenya Data Protection Act 2019 and GDPR for European clients.

We may update these Terms from time to time. The "Last Updated" date at the top of this page indicates when the Terms were last revised. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.